Data protection

DATA PROTECTION

This privacy policy clarifies you on the nature, the scope and purpose of processing personal data (hereinafter briefly "data") within our online offer and the websites associated with it, functions and content as well as external online presences, such as our social media profiles (below Together referred to as "online offer"). With regard to the terminology used, e.g. "processing" or "responsible" we refer to the definitions in Art. 4 of the Data Protection Regulation (DSGVO).
 

Responsible

Simon Schoßböck,
Pump nozzle remedy,
Willenbach 12, 84367 Reut
Germany
 

pumpe-duese-abhilfe@web.de

Types of processed data:

- Inventory data (e.g., name, addresses).
- Contact details (e.g., e-mail, telephone numbers).
- Content data (e.g., text input, photographs, videos).
- Usage data (e.g., visited websites, contents of content, access times).
- Meta / communication data (e.g., device information, IP addresses).
 

Categories of affected persons

Visitors and users of the online offer (hereinafter, we also refer to the persons concerned in summary as "users").
 

Purpose of processing

- Property of the online offer, its functions and content.
- Answering contact requests and communication with users.
- Safety measures.
- range measurement / marketing
 

Terms used

"Personal data" are all information relating to an identified or identifiable natural person (hereinafter referred to as "affected person"); A natural person is considered to be identifiable, which can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, to a pass number, location data, to an online identifier (eg cookie) or to one or more special features, The expression of physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.
 

"Processing" is every procedure executed with or without the help of automated procedures or any such process series in connection with personal data. The term is far and includes virtually every handling of data.
 

"Pseudonymization" the processing of personal data in a way that the personal data can no longer be allocated to a specific person to a specific person without the addition of additional information, provided that additional information is stored separately and subject to technical and organizational measures that ensure that personal data not assigned to an identified or identifiable natural person.
 

"Profiling" any kind of automated processing of personal data that considers that these personal data is used to evaluate certain personal aspects that relate to a natural person, in particular aspects of work performance, economic situation, health, personal Analyze or predict preferences, interests, reliability, behavior, whereabouts or change of location of this natural person.
 

The "responsible person" is the natural or legal person, authority, facility or other body, which decides alone or together with others about the purposes and means of processing personal data.
 

"Conditioner" a natural or legal person, authority, facility or other body, which processes personal data on behalf of the responsible person.
 

Significant legal basis

In accordance with Art. 13 DSGVO, we will inform you of the legal bases of our data processing. If the legal basis is not mentioned in the privacy policy, the following applies: The legal basis for obtaining consent is Article 6 (1) lit. a and Art. 7 DSGVO, the legal basis for processing for the fulfillment of our services and implementation of contractual measures as well Answering inquiries is Art. 6 para. 1 lit. b DSGVO, the legal basis for processing for the fulfillment of our legal obligations is Article 6 (1) lit. c dsgvo, and the legal basis for the processing of our legitimate interests is kind , 6 para. 1 lit. f dsgvo. In the event that vital interests of the person concerned or another natural person requires a processing of personal data, Art. 6 para. 1 lit. D DSGVO serves as the legal basis.

Safety measure

In accordance with the specifications of the Art. 32 DSGVO, taking into account the prior art, the implementation costs and the nature, the scope, the circumstances and the purposes of processing and the different occurrence probability and severity of the risk for the rights and freedoms of natural persons, suitable technical and organizational measures to ensure a risk appropriate level of protection.
 

The measures include, in particular, securing the confidentiality, integrity and availability of data by controlling physical access to the data, as well as the access, input, disclosure, the security of availability and separation. Furthermore, we have set up procedures that ensure perception of affected rights, deletion of data and response to the endangerment of the data. Furthermore, we are already taking into account the protection of personal data in the development, selection of hardware, software and methods, according to the principle of privacy by technology design and data protection-friendly presets (Art. 25 DSGVO).
 

Cooperation with orders and third parties

If we disclose data from other persons and companies (orders or third parties) in the context of our processing, they transmit them to them or otherwise grant them access to the data, this is only based on a statutory permit (eg if a transmission of the data to third parties, As in payment service providers, according to Article 6 (1) Lit. B DSGVO is required for the fulfillment of the contract), they have agreed to provide a legal obligation or on the basis of our legitimate interests (eg when using commissioners, webhosters, etc.).
 

If we hire third parties with the processing of data based on a so-called "order processing agreement", this is based on the basis of Art. 28 DSGVO.

Transmissions in third countries

If we process data in a third country (ie outside the European Union (EU) or the European Economic Area (EEA) or this happens in the context of the use of third parties or disclosure, or transmission of data to third parties, this is done only if In order to fulfill our (before) contractual obligations, based on their consent, due to a legal obligation or based on our legitimate interests. Subject to legal or contractual permissions, we process or leave the data in a third country only in the presence of the particular requirements of Art. 44 ff. DSGVO. I. The processing is carried out e.g. based on special warranties, such as the officially recognized statement of one of the EU data protection levels (e.g., for the USA by the "Privacy Shield") or observance of officially recognized special contractual obligations (so-called "standard contract clauses").

Rights of the persons concerned

You have the right to require a confirmation of whether relating to relevant data and information on this data as well as for further information and copy of the data according to Art. 15 DSGVO.
 

You have accordingly. Art. 16 DSGVO The right to demand the completion of the data relating to you or the correction of the incorrect data relating to you.
 

In accordance with the Art. 17 DSGVO, they have the right to demand that relevant data will be deleted without delay, or alternatively in accordance with the specification of 18 DSGVO a limitation of processing of the data.
 

You have the right to demand that the data relating to you, which you have provided in accordance with the specification of the Art. 20 DSGVO and to demand their transmission to other responsible persons.
 

They also have the right to submit a complaint to the competent supervisory authority. Art. 77 DSGVO.

Right of withdrawal

You have the right to revoke consent gem. Art. 7 para. 3 DSGVO with effect for the future

RIGHT TO OBJECT

You can contradict the future processing of the data relating to the specification of the Art. 21 DSGVO at any time. The contradiction can be done in particular against the processing for the purpose of direct advertising.

Cookies and objection to direct advertising

As "cookies", small files are called, which are stored on machines of users. Different information can be stored within the cookies. A cookie is primarily used to store the information about a user (or the device stored on which the cookie is stored) during or after his visit within an online offer. As temporary cookies, or "session cookies" or "transient cookies", cookies are called, which will be deleted after a user leaves an online offer and closes his browser. In such a cookie, e.g. the contents of a shopping basket can be stored in an online shop or login status. Cookies are referred to as "permanent" or "persistent", which remain stored even after closing the browser. So, e.g. the login status can be stored when users visit them after several days. Likewise, in such a cookie, the interests of the users can be stored, which are used for range measurement or marketing purposes. Cookies are called "Third Party Cookie", which are offered by other providers as the responsible person who operates the online offer (otherwise, if only his cookies are speaking of "First-Party Cookies").
 

We can use temporary and permanent cookies and clarify this as part of our privacy policy.
 

If users do not want cookies to be stored on your computer, you will be asked to disable the appropriate option in the system settings of your browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
 

A general contradiction against the use of cookies used for online marketing can be used in a variety of services, especially in the case of tracking, about the US http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/ to be explained. Furthermore, the storage of cookies can be achieved by means of their shutdown in the settings of the browser. Please note that if necessary, not all functions of this online offer can be used.

Deletion of data

The data processed by us will be deleted in accordance with Art. 17 and 18 DSGVO or restricted in its processing. Unless expressly stated under this Privacy Policy, the data stored for us will be deleted as soon as it is no longer necessary for its purpose and no legal storage obligations. If the data is not deleted because it is required for other and legally permissible purposes, their processing is restricted. I. The data is locked and not processed for other purposes. This applies e.g. For data stored for trading or tax reasons.
 

According to statutory requirements in Germany, the storage is carried out in particular for 10 years in accordance with §§ 147 (1) AO, 257 (1) no. 1 and 4, para. 4 HGB (books, records, management reports, booking documents, trade books, for taxation relevant Documents, etc.) and 6 years in accordance with § 257 (1) no. 2 and 3, para. 4 HGB (commercial letters).
 

According to statutory requirements in Austria, the storage is carried out in particular for 7 J in accordance with Section 132 (1) BAO (accounting documents, documents / invoices, accounts, documents, business papers, drawing of revenue and expenditure, etc.), for 22 years in connection with land and For 10 years for documentation in connection with electronically provided services, telecommunications, broadcasting and television services provided to non-entreendants in EU Member States and for which the Mini-One-Stop Shop (MOSS) is used.

Business-related processing

In addition, we process
- Contract data (e.g., subject matter of the contract, runtime, customer category).
- Payment data (e.g., bank account, payment history)
From our customers, interested parties and business partners for providing contractual services, service and customer care, marketing, advertising and market research.

Order processing in the online shop and customer account

We process the data of our customers as part of the ordering operations in our online shop to enable them to choose and appoint the selected products and services, as well as their payment and delivery, or execution.
 

The processed data includes inventory data, communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. Processing takes place for the purpose of providing contractual services under the operation of an online shop, billing, delivery and customer services. Here we set session cookies for storing the shopping cart content and permanent cookies for storing the login status.
 

The processing is done on the basis of Art. 6, para. 1 lit. b (execution order processes) and c (legally required archiving) DSGVO. The information marked as necessary to establish and fulfill the contract are required. The information we disclose to third parties only in the context of delivery, payment, or in accordance with legal permits and duties to legal advisors and authorities. The data will only be processed in third countries where this is necessary to fulfill the contract (for example, at the customer upon delivery or payment).
 

Users can optionally create a user account by allowing them to view their orders in particular. During the registration, the required mandatory information will be provided to users. User accounts are not public and can not be indexed by search engines. If users have terminated their user account whose data will be deleted in view of the user account, subject whose retention is of commercial or fiscal reasons corr. Art. 6 para. 1 lit. c DSGVO necessary. Information in the account remain until its cancellation with subsequent filing in the case of a legal obligation. It is incumbent upon users to secure their data in has been terminated before the end of the contract.
 

During the registration and re-registration and use of our online services, we store the IP address and the time of each user action. The storage is done on the basis of our legitimate interests, and the user of protection from abuse and other unauthorized use. The transfer of such data to third parties not in principle, unless it is necessary for the prosecution of our claims or there is a legal obligation acc. Art. 6 para. 1 lit. c DSGVO.
 

The deletion occurs at the end of statutory warranty and similar obligations, the need for the retention of data is reviewed every three years; in the case of legal obligations archiving quenching takes place after the expiration (end commercial law (6 years) and tax (10 years) storage requirement).

EXTERNAL PAYMENT SERVICE

We use external payment service one, about their platforms, users, and we can make payment transactions (eg, each with a link to the privacy statement, PayPal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full) klarna (https://www.klarna.com/de/datenschutz/), Skrill (https://www.skrill.com/de/fusszeile/datenschutzrichtlinie/), direct (https://www.giropay.de/ legal / privacy-agb /), Visa (https://www.visa.de/datenschutz), MasterCard (https://www.mastercard.de/de-de/datenschutz.html), American Express (https: / /www.americanexpress.com/de/content/privacy-policy-statement.html)
 

As part of the fulfillment of contracts we set the payment service provider on the basis of Art. 6 para. 1 lit. b. DSGVO one. . In addition, we put external payment service based on our legitimate interests gem. Art. 6 § 1 lit. f. DSGVO one, effective for our users and secure payment option to offer.
 

Among the data processed through the payment service providers include inventory data, e.g. The name and address, bank data, such as. Account numbers or credit card numbers, passwords, tan and checksums as well as the contract, sums and receiver-related information. The information is required to perform transactions. However, the data entered are processed only by the payment service providers and stored in these. I. We do not receive account or credit card-related information, but only information with confirmation or negative account of payment. Under certain circumstances, the data on the part of the payment service providers will be transmitted to economic information. This transmission is aimed at the identity and credit check. We refer to the terms and conditions and data protection instructions of the payment service providers.
 

For the payment transactions, the terms and conditions and the privacy policy of the respective payment service providers, which are available within the respective websites, or transaction applications. We also refer to this for further information and assertion of revocation, information and other affected rights.

Administration, Financial Accounting, Office Organization, Contact Management

We process data as part of administrative tasks as well as organization of our operations, financial accounting and compliance with legal obligations, e.g. archiving. Here we process the same data we process in the context of the provision of our contractual services. The processing bases are Art. 6 para. 1 lit. c. DSGVO, Art. 6 para. 1 lit. f. DSGVO. Processing is affected by customers, interested parties, business partners and website visitors. The purpose and our interest in processing lies in the administration, financial accounting, office organization, archiving of data, ie tasks that serve to maintain our business activities, perception of our tasks and provision of our services. The deletion of the data with regard to contractual services and the contractual communication corresponds to the information referred to in these processing activities.
 

We reveal or transmit data to the financial administration, consultants, e.g., tax consultants or auditors as well as further fee and payment service providers.
 

Furthermore, we store information about suppliers, organizers and other business partners, e.g. For the purpose of later contacting. This majority of company-related data, we save basically permanent.
 

Business Analyzes and Market Research

In order to operate our business economically, recognize market trends, wishes of the contractors and users, we analyze the data available to us for business transactions, contracts, inquiries, etc. We process inventory data, communication data, contract data, payment data, usage data, metadata based on the kind , 6 para. 1 lit. f. DSGVO, whereby contractual partners, interested parties, customers, visitors and users of our online offer belong to the persons concerned.
 

The analyzes are made for the purpose of business evaluations, marketing and market research. We can use the profiles of registered users with information, e.g. to take into account the services used. The analyzes serve us to increase user-friendliness, optimization of our offer and business administration. The analyzes serve us alone and will not be externally disclosed if it is not anonymous analyzes with summarized values.
 

If these analyzes or profiles are personal, they are deleted or anonymised with termination of users, otherwise after two years from conclusion of the contract. Incidentally, the total commercial analyzes and general tendency determinations are created anonymous if possible.
 

Participation in affiliate partner programs

Within our online offer, we are based on our legitimate interests (i.e., interest in the analysis, optimization and economic operation of our online offer) acc. Art. 6 para. 1 lit. f DSGVO industry standard tracking measures, as far as they are required for the operation of the affiliate system. Below we clarify the users about the technical backgrounds.
 

The services offered by our contracting parties can also be advertised and linked to other websites (so-called affiliate links or after-buy systems, if e.g. are available on the left or services of third parties after a conclusion of the contract). The operators of the respective websites receive a commission when users follow the affiliate links and then perceive the offers.
 

In summary, it is necessary for our online offer that we can track whether users who are interested in affiliate links and / or the offers available to us are subsequently perceiving the attendance of affiliate links or our online platform. For this purpose, the affiliate links and our offers are supplemented by certain values, which can be part of the link or otherwise, e.g. in a cookie, can be set. In particular, the values ​​include the starting website (referrer), time, an online identifier of the website operators on which the affiliate link was an online identifier of the respective offer, an online identifier of the user, as well as tracking Specific values ​​such as advertising material ID, partner ID and categorizations.
 

The user's online identifiers we use are pseudonyms values. I. The online identifiers do not contain personal data such as names or e-mail addresses. You can only help us to determine whether the same user who clicked on an affiliate link or interested in our online offer for an offer, the offer perceived, i. E.g. has completed a contract with the provider. However, the online identifier is personalized in this way, as the partner company and also us, the online identifier together with other user data. Only then can the partner company tell us whether the user has perceived the offer and we can e.g. can pay the bonus.
 

CONTACT

When contacting us (e.g., via contact form, e-mail, telephone or via social media), the user's information for processing the contact request and its settlement acc. Art. 6 para. 1 lit. b) DSGVO processed. The information of the users can be stored in a Customer Relationship Management System ("CRM System") or comparable inquiry organization.
 

We delete the requests unless they are required. We check the necessity every two years; Furthermore, the legal archiving obligations apply.

Hosting and e-mail shipping

The hosting services used by us serve the provision of the following services: infrastructure and platform services, computing capacity, storage space and database services, e-mail shipping, security, and technical maintenance services that we use for the purpose of operating this online offer.
 

Here, or our hosting provider, we process inventory data, contact details, content data, contract data, usage data, meta- and communication data from customers, interested parties and visitors to this online offer based on our legitimate interests in an efficient and secure provision of this online offer according to Art. 6 ABS. 1 lit. F DSGVO IVM Art. 28 DSGVO (Start-up processing contract).

Collection of access data and log files

We, or our hosting provider, levies based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO data about any access to the server where this service is located (so-called server log files). The access data includes the name of the retrieved website, file, date and time of the retrieval, transferred data set, message about successful retrieval, browser type along with version, the user's operating system, REFERRER URL (the previously visited page), IP address and the requesting provider .
 

LogFile information is stored for safety reasons (e.g., for the enlightenment of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is required for evidence purposes are exempted from the deletion until the final clarification of the respective incident.

Google Analytics

On the basis of our legitimate interests (i.e., we are interested in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) Google Analytics, a web analysis service of the Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by users is usually transferred to a Google server in the US and stored there.
 

Google is certified under the Privacy-Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
 

Google will use this information on our order to evaluate the use of our online offer by users to compile reports on the activities within this online offering and to provide us with further services associated with the use of this online offer and Internet usage. This can be created from the processed data pseudonyms usage profiles of the users.
 

We use Google Analytics only with IP anonymization activated. This means that the IP address of the user is shortened by Google within Member States of the European Union or in other Contracting States of the Agreement on European Economic Area. Only in exceptional cases, the full IP address is transferred to a Google server in the US and shortened there.
 

The IP address transmitted by the user's browser is not merged with other data from Google. Users can prevent the storage of cookies from having a corresponding setting of their browser software; The users can also prevent the acquisition of the data generated by the cookie and to their use of the online offer by Google and the processing of these data by Google by downloading and installing the available browser plugin at the following link:http://tools.google.com/dlpage/gaoptout?hl=de.
 

Further information on the data usage through Google, Settings and Opposition options can be found in the Privacy Policy of Google (https://policies.google.com/technologies/ads) and in the settings for the presentation of advertising performance through Google (https://adssettings.google.com/autenticated).
 

The personal data of the users will be deleted or anonymized after 14 months.

Online presences in social media

We maintain online presences within social networks and platforms to communicate with the active customers, interested parties and users there and inform them about our services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines apply their respective operators.
 

Unless otherwise stated in the context of our privacy policy, we process the data of users if they communicate with us within social networks and platforms, e.g. Posts on our online presences Write or send us news.

Integration of services and content of third parties

We set within our online offer on the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para 1 lit. f. DSGVO) content or service offers of third-party providers in order to their contents and Services, such as include videos or fonts (hereinafter referred to as "content").
 

This always requires that the third party providers of this content, perceiving the IP address of the users, as they could not send the content to their browsers without the IP address. The IP address is thus required for the presentation of this content. We only strive to use such content whose respective providers use the IP address only for delivery of the content. Third party providers can also use so-called pixel tags (invisible graphics, also referred to as "web beacons") for statistical or marketing purposes. The "pixel tags" information such as visitor traffic can be evaluated on the pages of this website. The pseudonyms information can also be stored in cookies on the user's device and, among other things, contain technical information about the browser and operating system, referring websites, visit time and further information on the use of our online offer, as well as information from other sources.

Youtube

We bind the videos of the Youtube platform of the supplier Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Data protection: https://www.google.com/policies/privacy/, Opt-out: https://adssettings.google.com/authenticated.

Created with privacy-generator.de of RA Dr. med. Thomas Schwenke 

 


Notes on data processing related to Google Analytics

This website uses Google Analytics, a web analysis service of Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, then Google Analytics data processing by Google LLC. Google LLC and Google Ireland Limited are called "Google" below.

Google Analytics uses so-called "cookies", text files stored on the site's computer and enabling an analysis of the use of the site by the site visitor. The information generated by the cookie about the use of this website by the site visitor (including the shortened IP address) are usually transferred to a Google server and stored there.

Google Analytics is used exclusively with the "_anonymizeP ()" expansion on this site. This enlargement ensures an anonymization of the IP address by reduction and excludes direct personal properties. The extension previously reduced the IP address of Google within Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is transferred to a Google server in the US and shortened there. The IP address transmitted within the framework of Google Analytics from the corresponding browser is not merged with other data from Google.

On behalf of the site operator, Google will use the information you want to evaluate the use of the website to compile reports on website activities and to provide more services to the site operator with the website usage and internet usage (Article 6 (1) lit. DSGVO). The legitimate interest in data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. The interests of users are sufficiently maintained by the pseudonymization.

Google LLC. Offers a guarantee based on standard contract clauses to comply with an appropriate data protection level. The transmitted and with cookies, user IDs (eg user ID) or advertising IDs associated data are automatically deleted after 50 months. The deletion of data whose storage duration is reached takes place automatically once a month.

The collection by Google Analytics can be prevented by the site visitors adapting the cookie settings for this website. Collecting and storing the IP address and the data generated by cookies can also be contradicted at any time with effect for the future. The corresponding browser plugin can be downloaded and installed under the following link: https://tools.google.com/dlpage/gaoptout.

The site visitor can prevent the acquisition by Google Analytics on this website by on the following link Click. An opt-out cookie is set, which prevents the future recording of the data when visiting this website.

Further information on data usage through Google, Settings and Opposition options can be found in Google's privacy policy.https://policies.google.com/privacy) and in the settings for the presentation of advertising performance through Google (https://adssettings.google.com/authenticated).